At Encore, we are committed to maintaining the trust and confidence of our visitors to our store, web site and social media. In particular, we want you to know that Encore is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
When someone visits www.encoredancewear.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
When we take an order from you, we will store your contact information on an order slip and also on an electronic document which is password protected. The order slip will be returned to you when you receive your order. If you also wish for the stored information to be deleted we shall also remove this information from our records.
For Pointe Shoe Fittings - information is stored with your permission with regard to dance school attended, name and shoes bought. This is to ensure any issues with shoes can be tracked over time.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Louise Dekker at admin@encoredancewear.co.uk